Improve Your Business Writing with Programs and Services from Write It Well.

Learn about our books, self-study workbooks, and business writing training programs help people write professional business e-mail, letters, memos, reports, proposals, marketing materials, performance evaluations, technical documentation, user and procedures manuals, and other business documents that make sense, get results, and use professional grammar and punctuation.

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Business Writing Training & Consulting

Hire Write It Well’s skilled trainers to deliver a customized online or onsite writing skills program that gets results.

Business Writing Facilitator Kits

Do it yourself. Lead your own workshop or offsite using Write It Well’s easy-to-follow guides and participant workbooks.

Our professional business writing books

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Business E-mail writing book cover

E-mail has become the primary method of business communication. In fact, a recent survey by Dimension Data confirmed what we all sensed was true; people would rather use e-mail than the phone.

Professional Writing Skills book cover

This self-instructional workbook provides a step-by-step process for planning letters, memos, e-mail, and other business documents that persuade and inform clearly, concisely, and professionally.

Business Grammar book cover

Designed specifically for people who write in the workplace, this self-instructional workbook answers nagging questions about the use of grammar and punctuation.

Book cover

The techniques and information in this book will help you plan and write reports, proposals, and other documents that communicate complex information clearly.

Comma usage in business writing book cover

Commas are the most often used and often misused punctuation marks. This handy little book collects the basic rules of comma usage into an easy-to-use guide.

Writing Performance Documentation book cover

This easy-to-use business writing book includes examples and exercises for ensuring that performance-related writing achieves the organization’s highest standards.



Blog

August 8, 2008
Baffling Jargon and Acronyms Read more

Jargon and acronyms can really confuse your readers.  This article, on Hewlett Packard’s site, attempts to decode some of the…

July 16, 2008
U.S. Cellular Takes An Interesting Approach to Solving the E-Mail Challenge Read more

U.S. Cellular has taken an interesting approach to solving the email challenge.   There is no doubt that e-mail has enhanced communication…

July 15, 2008
Geoff Nunberg On Texting Read more

Last week, Geoff Nunberg was on NPR’s “Fresh Air” with a piece about texting.  He offers an optimistic view that…



News

August 26, 2008
Listen to an interview with Natasha Terk Read more

Tools for Success’ podcast interview with Natasha Terk is available now.  Listen to Natasha talk about e-mail and strategies to…

August 1, 2008
FedEx Corporation inlcludes E-Mail: A Write It Well Guide in Sales Training ProgramRead more
July 18, 2008
Do Business in OaklandRead more

Testimonials

Thank you for a fabulous workshop. I have already implemented many of the suggestions in my own e-mail correspondence, and have since recommended the book to others.

Very valuable training -- look forward to more.

The knowledge of the presenter was excellent.

Write It Well transformed a crucial but often overlooked topic [e-mail communication] into a lively, fascinating, and extremely useful presentation. The clarity of e-mail messages exchanged within the office has improved.

This book should be required reading for both Internet newbies and new entrants to the workplace

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